Privacy Policy
01Introduction
Appx Technologies LLP ("Rippl," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Platform").
This Privacy Policy is designed to comply with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and other applicable laws in India.
By using Rippl, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Please read this policy carefully before using our Platform.
02Information We Collect
2.1 Information You Provide Directly
- Account Information: When you create an account, we collect your name, email address, phone number (optional), profile picture, and authentication credentials. If you sign up using Google Sign-In, we receive your basic profile information from Google.
- Profile Information: Information you choose to add to your profile, such as bio, interests, profile photo, and your Rippl Base (selected location).
- User Content: Posts, comments, photos, videos, and other content you create or share on the Platform.
- Communications: Messages you send to us for support, feedback, or inquiries.
- Business Information: If you create a Business Page, we collect business name, address, category, hours of operation, contact information, and business verification documents.
2.2 Information Collected Automatically
Location Data: Approximate geographic location (within 3km radius) for Rippl Zone features. We do NOT store precise GPS coordinates.
Device Information: Device type, OS, unique identifiers, browser type.
Usage Data: Features accessed, time spent, interactions.
Log Data: IP address, access times, pages viewed.
Cookies: Used for preferences and analytics.
2.3 Information from Third Parties
Information from connected services (Google), other users, or public sources.
03Sensitive Personal Data
Under the SPDI Rules, "Sensitive Personal Data or Information" (SPDI) includes passwords, financial information, health data, sexual orientation, medical records, and biometric information. We collect the following SPDI only when necessary:
Passwords
Encrypted and stored securely for account authentication purposes.
Financial Information
Payment details (if applicable for premium features) are processed through secure third-party payment processors and not stored on our servers.
We implement reasonable security practices as required under the SPDI Rules to protect such information.
04How We Use Your Information
Provide and Improve Services
To operate, maintain, and enhance the Platform and its features, including location-based content delivery.
Personalization
To customize your experience and show you relevant local content, businesses, and events within your Rippl Zone.
Communication
To send you notifications about activity on your account, platform updates, security alerts, and promotional communications (with your consent).
Safety and Security
To detect, prevent, and address fraud, abuse, security incidents, and technical issues.
Content Moderation
To review and moderate content using automated systems (AI) and human reviewers to maintain our family-friendly standards.
Analytics
To analyze usage patterns, measure the effectiveness of features, and improve the Platform.
Legal Compliance
To comply with applicable laws, regulations, and legal processes.
Business Operations
For internal purposes such as auditing, data analysis, and research to improve our services.
06Data Retention
We retain info as long as your account is active or needed for services/legal obligations.
Account Deletion: Personal info is deleted or anonymized within 90 days of request, except where retention is required by law or for legitimate business purposes (such as fraud prevention or legal compliance).
Note: Content you have shared with other users may remain visible even after account deletion if other users have saved or reshared it.
07Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS protocols
- Encryption of sensitive data at rest
- Secure password hashing using industry-standard algorithms
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection practices
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
08Your Rights and Choices
Contact [email protected] to exercise these rights (Responded within 30 days).
09Location Privacy
Approximate Only: We store general area (Rippl Base), not precise GPS coordinates.
No Real-Time Tracking: Location is only collected when using location features.
Controls: Update Rippl Base in settings or disable location access on device.
10Children's Privacy
Rippl allows users aged 13 and above. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it immediately.
For users between 13 and 18 years of age, we recommend parental guidance. Parents can contact us at [email protected] to review, delete, or prevent further collection of their child's information.
11Third-Party Links
We are not responsible for privacy practices of third-party services linked on our Platform.
12Data Storage
Your information is primarily stored on servers located in India. However, some of our service providers may store or process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.
13Changes to Policy
Modifications will be notified via the Platform or email. Continued use implies acceptance.
14Grievance Officer
Grievance Officer
Appx Technologies LLP
Email:[email protected]
Response:Acknowledged within 48 hours, resolved within 30 days from the date of receipt.
15Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Privacy Inquiries
[email protected]General Support
[email protected]Address
Pune, Maharashtra, India
16Account & Post Deletion
How to Delete Your Account
For security reasons, deleting your account can only be done from the web platform. Follow these exact steps to schedule your account for permanent deletion:
Sign in to your account on the web platform.
Go to your Settings and click on the 'Delete Account' button.
You will be prompted to enter your username.
Re-enter your username to confirm your intent.
Click on 'Delete Account' to finalize your request.
This action will schedule your account for permanent deletion.
Your account will be permanently deleted after 90 days. During this period, logging in will cancel the deletion and recover your account.
After 90 days: All your posts, comments, reactions, and profile data will be permanently deleted and cannot be recovered.
How to Delete Your Post
Unlike account deletion, you can delete your post from both the Mobile App and the Web platform. You do not have to go to the web to do this. Follow these steps:
Click on the 3 dots menu bar on your post.
Click on the 'Delete post' button.
A confirmation modal will appear on your screen.
Select 'Delete' to permanently remove the post.
Are you sure you want to delete this post?
This action cannot be undone. This will permanently delete your post.
17Summary of Key Points
| What We Collect | Why We Collect It |
|---|---|
| Account info | Create & manage account |
| Approximate location | Show local content (3km) |
| Posts & Content | Display to community |
| Device/Usage Data | Improve app & fix issues |
End of Privacy Policy